React to Zendesk events
Start a Workflow from selected Zendesk events and keep broad event catalogs narrowed to the activity your team actually owns.
Zendesk Integrations
Customer support · 14 Triggers · 19 Actions
Automate work across your stack
Put Zendesk at the center of your automated work
React to support ticket events and manage tickets, comments, users and organizations in FastHook Workflows.
- ✓Visual Workflow builder
- ✓Schema-aware field mapping
- ✓Retries and failure recovery
- ✓Run audit and observability
- ✓Reusable connected accounts
- ✓Triggers, Actions, filters, and Paths
Connect your stack
Pair Zendesk with another app
Choose an app with published templates, or create a Workflow manually.
No published app-pair templates for Zendesk yet.
Open Workflow builderReady-made Zendesk Workflows
Browse all templates →No published templates are available for this app yet.
Move data between tools
Map structured fields from Zendesk into downstream Actions without copying values between apps by hand.
Operate with evidence
Use retries, Paths, and Workflow Audit to understand every run and recover safely when a provider call fails.
Start a Workflow
Popular Zendesk Triggers
Choose from popular event definitions here, or open the technical reference for all 14 current Triggers.
Ticket Created
Instant Trigger
Ticket Status Changed
Instant Trigger
Ticket Comment Added
Instant Trigger
Ticket Priority Changed
Instant Trigger
Continue a Workflow
Popular Zendesk Actions
Map earlier Workflow data into a popular operation here, or view all 19 current Actions.
Create Ticket
Connected account
Update Ticket
Connected account
Add Ticket Comment
Connected account
Create User
Connected account
What can trigger a Zendesk Workflow?
Zendesk currently provides 14 Trigger definitions. Popular examples include Ticket Created, Ticket Status Changed, Ticket Comment Added, Ticket Priority Changed. The technical reference contains the complete current catalog.
What can FastHook do in Zendesk?
Zendesk currently provides 19 Actions, including Create Ticket, Update Ticket, Add Ticket Comment, Create User. Map Trigger and earlier Step data into the selected Action before activation.
How does Zendesk authentication work?
Connect using OAuth and your native Zendesk subdomain. Customer connections are pending Zendesk Global OAuth approval; the development client supports only the FastHook development account.
Where are Zendesk scopes and technical details documented?
The Zendesk technical reference lists authentication, current Trigger and Action definitions, permissions, setup notes, and troubleshooting guidance.
Put Zendesk at the center of your automated work
Create a Workflow, select a Trigger or Action, connect your account, and test it before activation.
Create a Workflow manually